Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2024-05-29 Person 5 5 0

Spoke to [name removed] on the phone who was lovely and helped me book and appointment.

Nothing

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2024-05-29 Person 4 5 0

They helped and listened to me made me feel like a person

nothing

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2024-05-29 Person 5 5 0

IBotox, gabapentin, hypnosis, acupuncture, the list goes on: improvement was either very limited or non-existent. After so many disappointments, I decided to put my energy instead into accepting things as they were and getting on with life as best I could. I was also conscious that the main improvements take place within the months following a stroke and assumed that six years on years on things were unlikely to improve. I accepted Dr [name removed]’s referral to the CBNRT in the spirit of ‘nothing ventured, nothing gained’. Now, at the end of the intervention, I feel that [name removed] and [name removed] have given me my life back. My improved ability to grasp and extend my arm means I can now use a walking frame, allowing me to get to the loo and back independently and to the kitchen to make a cup of tea. This is truly life changing not only for me but also for my husband who I’ve relied on very heavily. Whereas previously I was very reluctant to try things because of my fear of falling, the patience and reassurance of [name removed] and [name removed] (and, latterly, [name removed]) have increased my confidence to the point that I am now looking forward to what comes next. Thank you doesn’t come close!

The one thing I wish could have been improved is liaison between RBH and the community team. I had previously worked with CBNRT for six weeks when I was discharged from hospital after the stroke in 2017. In the meantime, the spasticity and post-stroke pain became apparent and got progressively worse. But I had no idea (a) that I was entitled to further support or (b) that it could be so beneficial, especially at this late stage.

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2024-05-29 Person 4 5 0

Having someone neutral to speak to

mothing

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2024-05-29 Person 5 5 0

I really liked the way you look after my kid and gave good advice

I like the way you treat my kid.I am very much satisfied with your care toward my kid.much appreciated

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2024-05-29 Person 5 5 0

the staff in the picc clinic is very good and supportive.

nothing to improve no issues

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2024-05-29 Person 5 5 0

Thank you for calling back so quickly, so lovely to know you are there to call for support

No

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2024-05-29 Person 5 5 0

Very supportive

Na

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2024-05-29 Person 4 5 0

Helped direct us to other agencies

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Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2024-05-29 Person 5 5 0

Thank you for healing my legs, I like to wear the wraps they are better

Nothing